DELIVERIES _

 

Gaëlle Constantini offers free standard delivery for orders over € 200 in France.

Please note that free shipping will be applied to your order at checkout.

 

 

France 2-4 business days 1-2 business days

Europe 2 to 5 working days 1 to 4 working days

World 3-6 business days 2-5 business days

 

 

Delivery times are provided for information purposes only. Please note that delivery to rural addresses may result in longer delivery times.

 

During the sales period, the large number of orders can lead to longer delivery times.

 

All orders are shipped by post and do not necessarily require a signature upon delivery. You can specify another delivery address on the day of the order, for example your business address (recommended).

 

Taxes and fees

 

The prices of the products are expressed in euros excluding tax excluding customs duties.

 

The prices of products are expressed in euros excluding tax and customs duties, for orders outside the EU at the expense of the Customer.

 

For orders outside the EU:

 

All applicable rights are the responsibility of the customer. Unfortunately, we can not estimate the amount of fees you will pay, but your local customs should be able to estimate the price.

 

Gaëlle Constantini can not be held responsible for any action and / or costs and / or taxes and / or delays due to customs formalities over which he has no control.

 

Important information

 

Delivery times are provided for information only and do not take into account possible delays due to payment authorization and / or inventory availability and / or delays in customs. We are not able to deliver to PO Boxes. All orders are fully traceable via la poste.com

 

First order policy

 

For security reasons, Gaëlle Constantini reserves the right to ship the first orders to the verified billing address of the cardholder or to the business address. To avoid delays in receiving your order, be sure to provide the correct billing and shipping information associated with your credit / debit card when ordering.

 

Insurance

 

Gaëlle Constantini ensures each purchase during the time in transit until it is delivered to you. All orders must be signed at the time of delivery, the responsibility for the shipment then being assumed. If you have specified a recipient other than you for delivery purposes, you also agree that the signature by the third party constitutes sufficient proof of delivery and execution by Gaëlle Constantini.

 

Order status

 

All orders are shipped with Swiss Post and are fully traceable on their website. You can always contact them if you have questions about your shipment.

 

You can also refer to the "Orders" section of your account for general information on the status of your order.

 

RETURNS_

 

The return policy of Gaëlle Constantini is 14 days: you have 14 days from the date of delivery of your order to send it by mail to our return center for a refund or exchange.

 

Any complaint regarding the delivery of the products must be submitted within 14 working days of receipt of the product (s). They must be sent in their original condition (packaging, accessories, label, etc.) and according to the following shipping conditions. The customer must first contact customer service by e-mail to contact@gaelleconstantini.fr to obtain a return number to note on the "return authorization" attached to the order, as well as any information relating to the shipping. No parcel will be accepted without a return number. This number must be written legibly on the parcel.

 

The product (s) must be returned to:

 

Gaëlle Constantini - At Homemakers

35 rue des favorites

75015 Paris

France

 

Any package returned after the time limit will be refused and returned to the sender. No packages returned in cash upon delivery will be accepted for any reason. The costs and risks related to the return of the product (s) are the responsibility of the sender.

 

In order for the customer service to accept the return, the product (s) must be returned in perfect condition, in their original packaging, undamaged, with their tag attached, unworn, accompanied by all their accessories and a copy of the 'purchase. invoice.

 

The customer must not have to justify reasons or pay any penalties, with the exception of the cost of return and any customs duty.

 

Gaëlle Constantini can not be held responsible in case of loss, theft or damage to the package. 

Parcels for which the Customer’s identification (surname, first name, address and return code) is not possible shall be refused.

 

On receipt of the Product(s) returned by the Customer, the customer service shall send a confirmation of receipt of the Product by e-mail.

GAËLLE CONSTANTINI

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MADE IN FRANCE SINCE 2009